The vision of our honorable Prime Minister to introduce the convenience brought about by digital payments into the lives of countless individuals, we witness this transformation across India. Our citizens have exhibited remarkable adaptability to technology and innovation. Digital payment transactions have demonstrated consistent growth in recent years, in alignment with the Government of India’s strategic initiative to digitise both the financial sector and the economy. Moreover, substantial endeavours have been dedicated to fostering financial inclusion, a national objective of the country.
We stand out as one of the most prominent Indian banks to drive safe and secure mobile payments in India. Despite the fact that instances of critical incidents and criminal activities associated with our account for only a minute fraction of the total digital financial transactions, it remains crucial to provide law enforcement authorities with comprehensive knowledge and sensitivity to the tools and assistance Paytm Payments Bank can extend to their investigative work.
Employing a proactive strategy through an outreach program, our law enforcement operations team is wholly dedicated to furnishing law enforcement officials with training and education that equips them to navigate the evolving landscape of digital transactions within their respective cities and jurisdictions. This presentation aims to shed light on the ways in which we can contribute to their investigative endeavours. Over the last few quarters, the training session has sensitised and educated over 2000 Law enforcement officials and we have responded with over 70 thousand law enforcement data requests and have closely collaborated with and assisted enforcement agencies like ED, MHA, SFIO, and multiple Cybercrime Police Stations across India, with their cybercrime investigations.
Our specialised law enforcement operations team continues to deliver this training course, outlining the range of resources that we are capable of providing. The presentation will delve into our identity and digital payment business model, delineating the data generated by digital transaction, elucidating the means by which investigators can access this data via legal process request, underscoring the utility of such data in the context of criminal investigations, and highlighting the nationwide trends observed by us.
The primary objective is to empower attending law enforcement officers to effectively interact with our LERT department, enabling them to serve legal documents, process emergency requests, or make inquiries. Furthermore, the presentation will delve into various strategies that criminal entities might attempt to orchestrate in conjunction with our digital platform or fraudulent schemes. Lastly, investigative agencies will gain insights into identifying the specific data types crucial to include in their inquiries and legal procedures, in order to best support their ongoing investigations.
Our specialised law enforcement response operation team continues to work closely with law enforcement agencies, aiding in legal processes information disclosure data requests. Data is managed as defined in our privacy notice and terms & conditions adhering to jurisdictional regulations and applicable laws and company core principles. We unwaveringly uphold our dedication to improving platform security and advocating for safety in the communities we engage in.